Fraud Alert

There has been an increase in fraudulent calls and texts pretending to be from GNB. These scams often ask for personal information, passwords, or account details. If you receive a message that seems suspicious, do not respond—contact us directly.

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SMS Terms and Conditions

2. 1 SMS For Consent Communication The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. 2 Types of SMS Communications If you have consented to receive text messages from GNB Bank, you may receive text messages related to: (Appointment reminders, meetings, and follow-ups on cases).
For Example: Hello! Thank you for contacting GNB Bank, how can we help you?
Reply STOP to opt-out at any time. Message and data rates may apply, for assistance, text HELP or visit Privacy Policy and SMS Terms and Conditions.

2. 3 Message Frequency Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

2. 4 Potential Fees for SMS Messaging Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

2. 5 Opt-In Method Customer will Opt-In for SMS messaging from GNB Bank through (intake forms, verbally, filling out a paper form, or visiting www.gnbbank.com/contact-us). This agreement for SMS will not be shared with third parties for marketing purposes.

2. 6 Opt-Out Customer will be able to Opt-Out of SMS messaging from GNB Bank by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. They can Opt back in at any time by replying START.

2. 7 Help If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.gnbbank.com/contact-us.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

2.8 Standard Message Disclosures

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and SMS Terms and Conditions pages.
  • Message frequency may vary.

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